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View Profile MagicalSarai
I have multiple personalities... and they all say you're an idiot. ^.^

Age 38, Female

Glorified Secretary

Anywhere but Nowhere

Joined on 6/29/09

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Stupidity abounds

Posted by MagicalSarai - July 31st, 2009


Ok... so today my lifeline didn't show up at work and I had to work in the office with the old broad by myself. Basically that means it is open season on Sara toture if you know what I mean? The old bitch even had the audacity to tell me that "Until you have more experience... don't answer the phones anymore because you'll just eff up the appointment scheduling."

Excuse me? I've been scheduling 90% of the appointments for the past year and a half without your say so! What was her reasoning? I scheduled a man for an appointment after we "closed" because he complained of coughing up blood and came to us. I signed a friggin' contract that said "Above all I will do no harm" so I couldn't well turn him away... but the bitch went and told the practitioner about it... and the practitioner didn't get all the facts. She was just told "you were scheduled and appointment after hours".

So she comes in with the old hag and starts yelling at me about not knowing how to handle her schedule... while the guy is looking at the whole scene through the window with blood dripping out of his hand and I'm not speaking. Finally when she sees the pure and utter anger that is blasting from my eyes. She snaps at me and says, 'WHAT!?" I didn't even bother to speak. I pointed to the blood dripping on the counter and stood up and said, "It's two pm... I have my lunch break now" and I left.

Both of them were shocked. When I came back an hour later with my lunch over... all the nurses were proud of me and the old hag was pissed as hell... but I didn't care. By the end of the day I got a begrudged apology from the practitioner and everything was pretty much back to the quid-pro-quo... however I'm never satisfied with normality.

Before we left to day, I pushed the old woman into a corner and told her quite vehemently... that if she ever tried to stop me from doing my job again, or to neglect a patient because of her bigotry... that not only would I report her to the superintendent of the health center, but that I would file charges with the board of medical examiners... that I did my job well and people are grateful for the way that I handle things. Our clinic gets a bad reputation because of the "bitchy office lady" and I was tired of hearing complaints. If she didn't fix her attitude I would take steps to make sure that no one other than me had to suffer from it... and that I wouldn't suffer it anymore.

I didn't even let her have a rebuttal. I walked away, got in my car, and l Ieft. I'm fairly certain I'll be in for it on Monday, but I'm happy and going to enjoy my weekend now!

Tra la!!


Comments

i could kill her for you the power of the fwoosh is great never doubt it -_-

AWWWWW!! Another LFG fan!! May the Lord of the Dance gladly vanquish my enemies. I would sit back and watch it with popcorn and glee!!

I can tell you what that is called! it's an EPIC WIN. congratulations.

I take my epic win and my nerd points with honor!

Sounds like you well and truly kicked that old hag into her oven and locked the foor behind her, well done :) And no matter what happens on Monday, you did the right thing in putting a patient's needs ahead of any bureaucracy, no wonder the nurses were proud of you :)

Thank you! (and I love the Hansel and Grettle allusion) I get so much flak from the secretaries and the practioners about how I schedule patients... I get called the bleeding heart, but I prefer putting patients above people's bigotry and laziness... and I think it makes people like the clinic more when we are there to HELP rather than to do what is easy for us. I'm glad someone else sees it my way.